Privacy Policy for Breeze Ball

At Breeze Ball, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, pickleball equipment, court services, events, coaching, retail, and our online community platform. We adhere to applicable data protection laws, including the GDPR, to ensure your personal data is handled responsibly.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information when you make a purchase, register for an event, sign up for coaching, or create an account on our online community platform.
• Demographic Information: Such as age, gender, and preferences related to pickleball products or services, which you may voluntarily provide.
• Usage Data: Information about how you access and use our site, including your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Location Data: We may use and store information about your location if you give us permission to do so, for services like finding nearby courts or events.
• Transaction Data: Details about purchases you make of pickleball paddles, nets, accessories, court construction services, event tickets, or coaching programs.
• Communication Data: Records of your communications with us, including inquiries and feedback.

How We Use Your Information

We use the collected data for various purposes:

• To Provide and Maintain Our Services: Fulfilling orders for equipment, scheduling court maintenance, organizing events, and delivering coaching programs.
• To Manage Your Account: If you create an account on our online community platform, we use your information to manage your registration and provide you with access to its functionalities.
• For Customer Support: To respond to your inquiries, provide assistance, and resolve issues related to our products and services.
• To Improve Our Services: Analyzing usage patterns to enhance our website, products, and service offerings.
• For Marketing and Promotional Purposes: To send you newsletters, special offers, and information about new products, services, or events that may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
• To Administer Contests, Promotions, and Surveys: If you choose to participate.
• For Security and Fraud Prevention: To protect our site, services, and users from malicious activity.
• To Comply with Legal Obligations: Adhering to applicable laws and regulations.

Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your data with third-party vendors and service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Retention of Your Information

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us at our provided contact information if you wish to exercise any of these rights.

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your privacy rights, or our privacy practices, please contact us at: